Although the process may take one direction or another - as if it is approved or not - and even if it is open to change for efficiency's sake, it always leads to the same conclusion. As an example, a travel request follows certain business rules. Process management focuses on repeatable and predictable processes, i.e., ongoing recurring tasks that are part of business day-to-day life. Though they may sound similar, they are not the same. It is important not to confuse process management with project management. Process Management Versus Project Management
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